Everything we sell is delivered electronically, digitally or virtually, so we have no shipping policies. We don’t send anything by mail, courier or any other physical transport.

In-game items are delivered to you in game by our team:

1. We email you as soon as your order is ready for delivery (our “Order Ready” email).
2. You message us in Live Chat with your order number to request delivery.
3. We deliver your items to you in a private game.

Digital products such as GID bot keys and Shin1gami’s Premium Settings are sent by email instead.

Delivery time: most orders are ready within 15–60 minutes. Please allow up to 24 hours. See our FAQ for details.

Step-by-step guides: PC · Xbox · PlayStation · Nintendo Switch